Copyright © 2026 Think BIG North Bay
Effective Date: July 10, 2026
Think Big North Bay LLC ("Think BIG North Bay," "we," "us," or "our") respects your privacy. This policy explains what information we collect through thinkbignorthbay.com — including our free online presence audit — why we collect it, and how we use it.
Think Big North Bay LLC is a digital services agency based in Cotati, California, serving Sonoma, Marin, and Napa Counties. If you have questions about this policy or your information, contact us at brian.ibanez@thinkbignorthbay.com.
We collect information you provide directly to us, including:
Contact form submissions on our website — your name, email, phone number, and message
Free audit submissions — your name, business/company name, email, phone number, and your answers to the audit questions
We also use standard analytics and advertising tools that automatically collect some technical information about your visit — see "Cookies & Analytics" below.
We use the information you provide to:
Respond to your inquiries and follow up personally about your free audit results
Recommend services that fit what you told us about your business
Understand how visitors use our site, so we can improve it
We do not sell your information. We do not share it with third parties except the service providers described below, who help us operate our business.
Our site uses cookies and similar technologies from the following services to measure traffic and ad performance:
Google Analytics — website traffic and behavior
Google Ads — ad performance tracking
Meta (Facebook/Instagram) — ad performance tracking, where applicable
These providers may set their own cookies subject to their own privacy policies. You can control cookies through your browser settings.
We rely on the following third parties to run our business and deliver our services:
Webflow — website hosting and our contact/audit forms
Google — Business Profile, Analytics, Ads, and Workspace
Meta — Business Suite and advertising, where applicable
Each of these providers has its own privacy practices governing the data they process on our behalf.
We keep the information you provide for as long as needed to respond to your inquiry, maintain our business relationship with you, or as required by law. If you'd like us to delete your information, contact us and we'll do so unless we're required to keep it for legal or accounting reasons.
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is 100% secure. We can't guarantee absolute security.
Our site and services are directed at business owners and are not intended for children under 13. We do not knowingly collect information from children.
You can ask us to access, correct, or delete the information we hold about you at any time by emailing hello@thinkbignorthbay.com. We'll respond as promptly as we can.
We may update this policy from time to time. Changes take effect as soon as they're posted on this page, and the Effective Date at the top will reflect the most recent update.
Questions about this policy or your information? Reach us at brian.ibanez@thinkbignorthbay.com.
